FREQUENTLY ASKED QUESTIONS

ABOUT THE PRODUCT

What exactly is Toaster Coaster™?

Toaster Coaster™ is a sleek powder-coated steel landing pad that sits under your toaster. It catches crumbs before they reach your counter, protects your surface from heat and scratches, and makes your kitchen feel more intentional.

It's not a tray. It's not a gadget. It's just a better place for your toaster.

What is it made of?

Powder-coated steel. Built to last — durable, heat-resistant, and wipes clean in seconds.

What colours are available?

Matte black and matte white.

Does it protect my counter from heat?

Yes. The steel base provides a protective barrier between your toaster and your counter surface.

Where can I store it?

Anywhere your toaster lives. Toaster Coaster™ is designed to sit on the counter under your toaster — but it works just as well stored flat in a cupboard or pantry. It goes wherever your toaster goes.

Will it slide around on my counter?

No. The base sits firmly on your counter surface and stays exactly where you put it.

Does it work with any toaster?

Toaster Coaster™ works with most standard toasters. Check the dimensions (11.5" × 10.5") against the base of your toaster before ordering. If your toaster base is larger than these dimensions it will overhang the edges.

We are not able to confirm compatibility for specific toaster models — please use the dimensions as your guide.

Is it dishwasher safe?

No. Wipe clean with a damp cloth. Mild dish soap works for stubborn residue. Avoid abrasive sponges, steel wool, and harsh chemical cleaners.

Can I use it under other appliances?

Toaster Coaster™ is sized specifically for toasters, but works beautifully under most small countertop appliances too. For larger appliances, we occasionally have larger sizes available for local pickup in Camrose, Alberta. Email toastercoasterco@outlook.com for availability.

ORDERING & PAYMENT

What payment methods do you accept?

All major credit and debit cards, Apple Pay, Google Pay, and PayPal through our secure Shopify checkout.

Is checkout secure?

Yes. SSL encryption powered by Shopify. Your payment information is never stored on our servers.

Can I change or cancel my order?

Email toastercoasterco@outlook.com immediately with your order number. We'll do our best before fulfillment begins but cannot guarantee changes once processing has started.

LOCAL PICKUP

How does pickup work?

We pack your order and leave it outside our Camrose home in a deck box, with your name on it — fully contactless. Your confirmation email includes the address so you can come by whenever suits you. We're a busy family so there's no need to knock or make an appointment for pickup, which honestly makes it easier for everyone.