Shipping policy

SHIPPING POLICY

Where We Ship

We currently ship within Canada only.

Processing Time

Orders are typically processed within 1–3 business days following payment confirmation.

Shipping Method & Cost

Orders are shipped using Canada Post.

Shipping charges are calculated at checkout and are the responsibility of the customer unless otherwise stated.

Delivery Estimates

Delivery estimates are provided for convenience only and are not guaranteed.

Most Canadian orders arrive within 3–10 business days after shipment, though delivery times may vary depending on destination and carrier conditions.

Carrier Delays

We are not responsible for delays caused by shipping carriers, weather events, service interruptions, or circumstances beyond our reasonable control.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

We are not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Missing Packages

If your tracking information indicates that your package was delivered but you have not received it, please first check with:

If you still cannot locate your package, contact hello@toastercoaster.ca with your order number.

We will make reasonable efforts to assist in resolving the issue.

Undeliverable Packages

Orders returned due to:

may be subject to additional shipping charges before reshipment.

Questions?

Email toastercoasterco@outlook.com — we respond to every message personally.